If your Smart Connector is flashing blue, it is currently in Bluetooth mode.
Launch the Smart Connector app, go to Settings and click the button "+ Add a Smart Connector".
This will start the setup process, which allows you to connect the Smart Connector to your WLAN.
Press and hold the button on the Smart Connector for at least 10 seconds. Your Smart Connector will reboot and start flashing blue.
Launch the Smart Connector app, go to Settings and click the button "+ Add a Smart Connector".
This will start the setup process, which allows you to connect the Smart Connector to your WLAN.
Disconnect your Smart Connector from the power supply (remove the power supply cord).
Wait for 20 seconds and close the Smart Connector app.
Launch the Smart Connector app, go to Settings and click the button "+ Add a Smart Connector" and go through the setup process again.
Yes, the Smart Connector reduces its energy consumption whenever possible. This means that it connects to the internet in regular intervals, which leads to higher latency when switching.
No, you can create an account even if you do not own a Smart Connector.
Yes, the Smart Connector stores up to 200 measurements locally. After the Smart Connector reconnects to the cloud, it will transfer the cached measurements to the cloud.
You can get support by using our support form.
No, this is currently not implemented.
You may use the Smart API to integrate the Smart Ecosystem with third-party Smart Home Systems.
Yes, you can export your energy measurement data as a CSV file in the Dashboard or by using the Smart API.
No, the Smart Connector is either in Bluetooth or Wi-Fi mode.
No, please check the data sheet for your Smart Connector for detailed information.
The data is stored on servers in European Union.